Frequently asked questions
Use the FAQ section to answer your customers' most frequent questions.
Orders
Standard shipping takes 3–8 business days within the US & Canada. International delivery times vary based on carrier and location.
Once your order ships, you’ll receive a tracking link via email. Didn't get one? Reach out to support@forkeyewear.com.
We process orders quickly, so there’s a short window to make changes. Email us as soon as possible — if the order hasn’t shipped, we’ll try to help.
SHIPPING & DELIVERY
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
All orders are packed and shipped from the United States.
Shipping is free in the US & Canada. For other countries, rates are calculated at checkout based on your location. We also run promos with free global shipping — stay tuned.
SUNGLASSES & MATERIALS
Our frames are made from premium acetate or metal — built to last and look bold. Each pair is hand-assembled for that perfect finish.
Yes. All FORK lenses block 100% of UVA and UVB rays and comply with international safety standards.
Absolutely. FORK shades are designed to handle real life — sunlight, nightlife, and everything in between.
RETURNS & EXCHANGES
You can return any unused item within 30 days of delivery for a full refund.
Email us with a photo and we’ll work it out. We’ll either issue a refund or offer store credit — your call.
Sure. Return the original item and place a new order for the one you want. If you're unsure, reach out and we’ll guide you.
CONTACT & SUPPORT
You can always reach us directly.
- E-Mail: support@forkeyewear.com
- Phone: +1 833 307 0118
- Mon–Fri, 9AM–5PM EST
